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FAQ’s
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All orders are processed and shipped within 3 business days (excluding weekends and holidays).
Nationwide shipping within the U.S. is available.
International shipping is currently unavailable.
Once your order has shipped, you’ll receive a confirmation email with tracking information.
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Returns or exchanges are accepted for full-priced products only that are unopened and in their original packaging.
All requests must be made within 14 days of purchase.
For hygiene and safety reasons, opened or used products cannot be returned or exchanged.
Sale or discounted items are considered final sale.
To initiate a return or exchange, please contact usat barbie@portraitspa.com with your order number and reason for return.
Have Questions?
Barbie@portraitspa.com
(858) 683-8857
12625 HighBuff Dr, Suite 102
San Diego, CA 92130